Due to enhanced security, walk-through metal detectors are now used at all performances. Please be advised that all bags may be inspected at the discretion of VETS security and/or the police officer on site. Items confiscated will not be returned. Please be advised that firearms, weapons, backpacks, suitcases, briefcases, and laptops are not allowed in the building. Additionally, outside food and drinks are not permitted inside the venue. Please arrive 35-45 minutes early for entry into the building.
Attire
We encourage you to wear whatever makes you comfortable. However, for the comfort of all, please don't use strong perfume or cologne.
Clapping
Please bear in mind that it is customary to hold all applause until the end of a piece. The conductor will signal you by lowering the baton and dropping his/her shoulders. That being said, your approval is our reward. If you are so moved by a soloist or a movement that you want to express yourself, then by all means do so.
Emergency Evacuation
Lighted red EXIT signs are located throughout the auditorium. Please note the sign nearest your seat in case of emergency and listen for instructions.
Assisted Listening Devices
Assisted Listening Devices are available and free to use for all performances at The VETS. They can be obtained at the lower lobby Coat Room and require a deposit of the user's driver's license, returnable upon return of the device. Questions and further assistance can be directed to a member of The VETS staff. These devices are intended to assist only the listening quality of amplified speech and announcements.
During the Performance
Once a concert begins, please keep noise to a minimum. Please refrain from entering and exiting the hall while a performance is in progress. Ushers are stationed at entrances and exits. If you must leave your seat, please proceed quickly and quietly to the nearest door, or ask the nearest usher for assistance. Please note that you will not be able to re-enter the hall until a suitable break in the program.
Electronic Devices
Cell phones, pagers, and all other mobile devices must be turned off or silenced prior to entering the auditorium. Photography and video recording are prohibited during the performance.
Cameras/Recording Equipment
Use of cameras and recording equipment is prohibited at Rhode Island Philharmonic Orchestra concerts.
Children at the Rhode Island Philharmonic
Children five years and older are welcome at RI Philharmonic concerts. Youth and Family Concerts are intended for students in kindergarten through grade 12.
Smoking
Smoking is prohibited at The VETS.
Facilities
Restrooms are located on the Mezzanine and Basement levels.
Handicap accessible restrooms are available on both the Mezzanine level and Basement level via the elevator.
Water fountain/Bubbler is located on the Basement level.
Coat check is located on the Basement level and is available at most concerts.
Bar and Concessions are located on the Main Floor and Mezzanine levels.
Ticketing and Program Information
Box Office Hours
These hours are subject to change. For today's hours call 401.248.7000
RI Philharmonic Carter Center
667 Waterman Avenue, East Providence
Mon-Fri, 9am - 4:30pm
Saturday, April 4: 10:30am - 12:30pm
The VETS
1 Avenue of the Arts, Providence
Friday Concert Days: 3:30pm - Showtime
Saturday Concert Days: 4pm - Showtime
How long is the concert?
Concert lengths vary. On concert nights, Patron Services table personnel can tell you the concert length or you may call ahead to the Box Office (401-248-7000.)
Amica Rush Hour Fridays: approximately 60-75 minutes, no intermission
Open Rehearsal Fridays: approximately 2.5 hours, including a 20-minute break at the conductor's discretion
TACO Classical Saturdays: approximately 2 hours, including a 20-minute intermission
Programming Before and After the Concert
Your Saturday evening Classical concert ticket includes an invitation to the Pre-concert Talk with Resident Conductor Francisco Noya at 7:00pm.
Pre-concert talk: 7:00pm at The VETS before most Saturday TACO Classical Concerts
Post-concert Q&A: following most Saturday TACO Classical and Friday Amica Rush Hour concerts
Supper Club
Enjoy a special buffet at the Renaissance Hotel, adjacent to The VETS, at 6:00pm on Classical Saturdays. Francisco Noya gives a pre-concert talk at 6:30pm, then take your seat for the 8:00pm performance.
RI Philharmonic Supper Club
Renaissance Hotel
$45 per person
Cash Bar Available
6:00pm ~ Cocktails
6:30pm ~ Pre-concert Talk
7:00pm ~ Dinner Buffet
To RSVP, email: [email protected]
Deadline for reservations and cancellations is typically the Wednesday before each Saturday TACO Classical Concert.
What if I arrive late?
For most concerts, late seating opportunities come between pieces or at intermission. We encourage you to arrive at least 30 minutes early.
What if I can't find my tickets?
Lost tickets will be reprinted at no charge and held for pickup at the Will Call/Paid Reservations window (to the right as you enter The VETS.) Simply call the Box Office (401-248-7000) anytime up to one hour before the concert begins or walk up to the Will Call window when you arrive and your tickets will be reprinted immediately.
Can I buy tickets or subscriptions at a RI Philharmonic Concert?
Yes! The Box Office is open before all concerts and during intermission. You can also call 401.248.7000 (M-F; 9am-4:30pm)
Turning in tickets
If you are unable to use your concert ticket(s), we encourage you to donate them back to the RI Philharmonic. We'll send you a letter recognizing the donation, and you can use that value as a tax deduction (to the fullest extent of the law).
To turn-back your tickets, please email [email protected] and include:
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Name the tickets were purchased under
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Which ticket(s) you would like to donate
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Address to which you would like the letter mailed
Making a Donation
Visit riphil.org/donate or contact Laurie Johnson-Carvalho at 401.248.7034 or [email protected]