Employment


Branch Manager

Non-exempt, 40 hours per week

  • Mondays through Thursdays - 12:30pm to 9pm
  • Fridays 10:30am to 7pm
  • Additional hours as needed

The Rhode Island Philharmonic Orchestra & Music School seeks an experienced Branch Manager for our community music school. Established in 1944, the non-profit has redefined the arts organization of the 21st Century, combining the finest regional orchestra in the nation with the most comprehensive education and community engagement programs of any professional orchestra, including one of the largest community music schools in the United States.

The Branch Manager provides excellent customer service in support of our goals for our community music school. The primary responsibility of the Branch Manager is to oversee the general operations of the branch reception area and supervise the work of the Branch Coordinators. The reception area is the first point of contact for students, faculty, parents and community entering the music school facility. The ideal Branch Manager is dependable, diplomatic, a strong communicator with excellent organizational skills. The Branch Manager is fluent in all programs, familiar with all faculty members and their specializations, and over time, builds connections with all students, families and members of the Music School community. The Branch Manager is an integral member of a dynamic and supportive education team and faculty that is dedicated to creating great musical experiences and providing excellent educational programming.

Primary Responsibilities:

  • Provide timely, quality service and an excellent experience to our customers..
  • Serves as a branch coordinator during coverage hours and when filling in for others at the reception desk. Can execute all functions of a Branch Coordinator and trains new/substituted employees on Branch Coordinator functions. Develops and documents processes and procedures for Branch Coordinator personnel. Back up support for Branch Coverage..
  • Supervises Branch Coordinators in partnership with the Assistant Director.
  • Serves as lead administrator for building and maintaining faculty's schedules including availability, lessons, classes, and any changes to scheduling. Is the point person for faculty and student/family communications regarding scheduling and schedule changes.
  • Monitors schedules and accounts and prompts necessary actions, including scheduling unscheduled lessons.
  • Completes rental from satellite location (East Greenwich) and submits them to the CFO
  • Partners with the Assistant Director on facility room scheduling. Facilitates the ongoing upkeep of the facility room schedule once a school session has begun. Fields incoming requests for room usage. Communicates to all parties about changes and needs. Updates published room calendar.
  • Serves as lead administrator for piano levels.
  • Serves as a team member on the Education Team and contribute to the strategic planning for the Philharmonic.

Full Job Description

Education Business Manager

Exempt, 40 hours per week

  • Mondays through Fridays- 9am to 5pm
  • Additional hours as needed

Essential Qualifications:

  • Bachelor's degree required.
  • Minimum of four years of bookkeeping, accounting or finance experience.
  • Proficient in computer skills, fluency in Microsoft Word, Excel and PC accounting software.
  • Detail oriented. Efficient and accurate data entry skills.

The Education Business Manager provides excellent customer service in support of our goals for our community music school and community partnerships programs. The primary responsibility of the Education Business Manager is to oversee financial operations of the educational programs of the RI Philharmonic which include a large community music school and programs in the community. The ideal Education Business Manager is dependable, detail oriented, a strong communicator with excellent customer service and organization skills. The Education Business Manager is curious and data driven, along with being knowledgeable and experienced in accounting system software and standard accounting practices. The Education Business Manager is a leader and an integral member of a dynamic and supportive education team and faculty that is dedicated to creating great musical experiences and providing excellent educational programming. We pride ourselves on doing everything possible to ensure our student musicians can take advantage of all our school and education programs have to offer.

Primary Responsibilities:

  • Provide timely, quality service and an excellent experience to our customers.
  • Maintain general ledger via software. Run daily transaction and failed transaction reports to compare with accounts receivable.
  • Administer Financial Aid program.
  • Oversees all student payment plans, delinquent accounts and administrative holds. Answer student billing questions. Provides coaching to education staff on responses to billing questions.
  • Complete biweekly faculty payroll transmittal and amendments.
  • Serve as lead staff for statistical reporting for the music school, including but not limited to: monthly A/R, financial aid, cash flow/projection reports, monthly revenue analysis reports, student retention reports and withdrawal reports. Perform end of fiscal year closing procedures.
  • Advise Director of Education and Finance Director in management of tuition program finances, policies and changes.
  • Work with Director of Finance to ensure accounting procedures follow federal and state regulations.
  • Researches and facilitates fiscal policy development and implementation for education programs.

Full Job Description